Terms of Service

1. Acceptance of terms

By creating a KAAL AiOS account or using the service, you agree to these terms. If you're using KAAL AiOS on behalf of a company, you're agreeing on that company's behalf.

2. The service

KAAL AiOS is an AI Operating System that runs autonomous AI employees — agents that perform tasks like lead qualification, content drafting, and operational reporting on your behalf, subject to the approval controls you configure.

3. AI agent actions and your responsibility

Agents act within the scope and permissions you grant them. Actions you've marked as requiring approval will wait in the Approval Queue until a human on your team reviews them.

You're responsible for reviewing queued actions and for the integrations and AI model providers you choose to connect. KAAL AiOS is not liable for outcomes of actions you've approved or for third-party model output.

4. Account registration

You're responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

5. Acceptable use

You agree not to use KAAL AiOS's agents to send unlawful, deceptive, or unsolicited communications, to violate the terms of any connected third-party platform, or to attempt to circumvent the Approval Queue for actions you've configured to require review.

6. Subscription and billing

Plans are billed in advance on a recurring basis as described on the Pricing page. AI Action limits reset each billing cycle and don't roll over. You can upgrade, downgrade, or cancel at any time from your dashboard.

7. Third-party services and integrations

KAAL AiOS can connect to third-party services you choose — including Google (Gmail, Calendar, and Sheets), CRMs, messaging platforms, and AI model providers. Connecting a service is always your explicit action, made through that provider's own authorization flow.

Your use of any connected service remains governed by that provider's own terms and privacy policy. You are responsible for having the right to connect the accounts you connect, and for ensuring your use of KAAL AiOS through them complies with those providers' terms.

You can disconnect any integration at any time from Settings → Integrations. Disconnecting stops KAAL AiOS from taking further action through that service. How KAAL AiOS handles Google data specifically is described in our Privacy Policy.

Third-party services can change, rate-limit, or discontinue their APIs at any time. Where that affects a KAAL AiOS feature, we are not liable for the resulting interruption.

8. Intellectual property

KAAL AiOS retains all rights to the platform itself. You retain ownership of your business data and the content your agents generate on your behalf.

9. Service availability

We aim to keep KAAL AiOS available and reliable, but we do not promise uninterrupted or error-free service. Access may be interrupted by maintenance, third-party outages, or factors outside our control.

10. Disclaimers

KAAL AiOS is provided "as is" and "as available," without warranties of any kind, whether express or implied, to the maximum extent permitted by law.

AI-generated output can be inaccurate, incomplete, or unsuitable for a given purpose. You are responsible for reviewing agent output before relying on it or allowing it to reach your customers — that is what the Approval Queue is for. KAAL AiOS does not warrant the accuracy of any AI-generated content.

11. Limitation of liability

To the maximum extent permitted by law, KAAL AiOS is not liable for indirect, incidental, special, or consequential damages arising from use of the service, including damages arising from AI-generated output, actions taken by agents you configured, or the availability of any third-party service you connected.

12. Termination

You may cancel your account at any time. We may suspend or terminate accounts that violate these terms.

13. Changes to these terms

We'll update the date at the top of this page when these terms change, and notify you of material changes via email or in-app notice.

14. Contact

Questions about these terms? Email us at contact@kaalaios.online, or reach us through the details on our Contact page.